Last updated: 28 June 2026. This document sets out the terms and conditions (the "Terms") under which ELECRO ("ELECRO", "we", "the company") makes available the website at solar.elecro.eu (the "Site"). By accessing and using the Site, you confirm that you have read, understood and agree to these Terms. If you do not agree, please do not use the Site.

1. Identification of the operator

The Site is operated by:

Name: ELECRO S.R.L.
Registered office: 107 Traian Street, Bucharest, Romania
CUI: 49836891
Trade Register no.: J40/6487/2024
E-mail: contact@elecro.eu
Phone: +40 740 326 283
Working hours: Monday – Friday, 09:00 – 18:00; Saturday, 09:00 – 14:00

2. Purpose of the Site

The Site is exclusively informational and presentational in nature. Through it, ELECRO presents its activity in the field of residential photovoltaic systems — design, supply and installation of photovoltaic panels for homes, commissioning, preparation and submission of the prosumer file, as well as the associated services (consultancy, maintenance and monitoring).

The Site is NOT an online store and does not allow the purchase of products or services directly through it. No distance sales contracts are concluded through the Site. Any commercial collaboration (the design and installation of a photovoltaic system, maintenance, etc.) is established separately, on the basis of an offer and a contract negotiated individually between the parties, outside the Site.

The contact form, the configurator, the indicative calculators and the published contact details serve to facilitate a request for information or a quote enquiry. Submitting a request creates no contractual obligation for ELECRO and does not guarantee the conclusion of a contract.

3. Informational nature. No binding offer

The information published on the Site (service descriptions, technical solutions, specialist terminology, estimates from the configurator and calculators, as well as references to support programmes such as Casa Verde Fotovoltaice or to the prosumer regime) is general and indicative in nature. It does not constitute technical, legal, financial or tax advice tailored to you and does not represent a binding offer within the meaning of the law.

The production, savings and payback estimates displayed on the Site are approximate and depend on input data (consumption, roof orientation and tilt, shading, tariffs) and on real conditions that vary from one home to another. Eligibility for funding programmes, the conditions for connection and for obtaining prosumer status (technical connection approval, connection contract, the relationship with the distribution operator and with ANRE) and the technical parameters of any project are assessed individually and depend on the legislation in force at the relevant time, which may change. For an assessment applicable to your situation, please contact us.

4. Use of the Site

You undertake to use the Site in good faith and in accordance with applicable law. In particular, you undertake not to:

use the Site in a way that may affect its operation, security or availability (attacks, overloading, introduction of malicious code);
attempt to gain unauthorised access to the Site, to the servers on which it is hosted or to the associated data;
automatically collect content (scraping, data mining) without our prior written consent;
submit, through the contact form, content that is illegal, defamatory, that infringes the rights of third parties or other persons' data without a legal basis.

The data submitted through the contact form and configurator must be true and correct. The processing of this data is carried out in accordance with the Privacy Policy.

5. Intellectual property

The entire content of the Site — including, without limitation, the name and trademark ELECRO, the logo, the texts, the page structure, the graphic elements, the photographs, the illustrations, the icons, the source code and the design — is the property of ELECRO or of its licensors and is protected by copyright and industrial property legislation.

You are permitted to browse the Site and to reproduce reasonable extracts for personal, non-commercial purposes, with attribution of the source. Any reproduction, distribution, modification, publication, public communication or commercial exploitation of the content, in whole or in part, is prohibited without the prior written consent of ELECRO. The use of the ELECRO trademark or logo without authorisation is prohibited.

6. Links to third-party sites

The Site may contain links to sites or resources belonging to third parties (for example authorities, distribution operators, funding programmes, equipment manufacturers). These links are provided solely for your convenience. ELECRO does not control and assumes no responsibility for the content, privacy policies or practices of third-party sites. Accessing them is done at your own risk, the terms and policies of those sites being applicable to them.

7. Limitation of liability

ELECRO makes reasonable efforts to keep the information on the Site correct and up to date, but does not guarantee that it is complete, accurate or error-free at all times, nor that the Site will be available without interruption or free of technical defects.

To the extent permitted by law, ELECRO is not liable for:

any inaccuracies, omissions or failures to update the information published;
the indicative estimates of production, savings or payback generated by the configurator and calculators, which do not guarantee identical results under real conditions;
decisions taken solely on the basis of the general information on the Site, in the absence of an individual consultation;
the temporary unavailability of the Site or interruptions caused by maintenance, technical faults or external factors;
indirect damages, loss of profit, of data or of opportunity resulting from the use of or the inability to use the Site.

No provision of these Terms limits or excludes ELECRO's liability where such a limitation would be unlawful under Romanian law (for example for damage caused intentionally or through gross negligence).

8. Protection of personal data

The processing of the personal data you submit through the Site (for example through the contact form or configurator) is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national legislation, as detailed in the Privacy Policy and in the Cookie Policy, which form an integral part of these Terms.

9. Applicable law and jurisdiction

These Terms and the use of the Site are governed by Romanian law. Any dispute arising out of or in connection with these Terms shall be settled amicably and, in the absence of an agreement, by the competent courts of Romania.

10. Alternative dispute resolution (ANPC / ODR)

In the event of a possible disagreement in the relationship with a consumer (a natural person), it may be addressed to the National Authority for Consumer Protection (ANPC) — anpc.ro. The European Online Dispute Resolution (ODR) platform of the European Commission is also available, accessible at ec.europa.eu/consumers/odr. For alternative dispute resolution (ADR) entities in Romania, additional information is available on the ANPC website.

Since the Site does not sell products or services online, these mechanisms become relevant only to the extent that, following a separate contractual collaboration, there are relations with a consumer.

11. Amendment of the Terms

ELECRO reserves the right to amend these Terms at any time, as well as the content and structure of the Site, without prior individual notice. The applicable version is the one published on the Site at the time of access, marked by the date of the last update. Continued use of the Site after the publication of the amendments constitutes acceptance of them.

12. Contact

For any question regarding these Terms you may contact us at contact@elecro.eu or by phone at +40 740 326 283, Monday – Friday, 09:00 – 18:00. See also the Contact page.

Terms & Conditions